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Privacy Policy for Your kongsi88 Account

kongsi88 Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, and use DANA, OVO, GoPay or QRIS.

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kongsi88 Privacy Policy for Your kongsi88 Account
HELP WITH PRIVACY

Ask Us About Your Account Data

A clear contact path helps you ask what we hold, why we use it or how to correct an account detail. Tell us the sign-in detail connected with your request and describe the specific record, such as a QRIS reference or a DANA status entry. We use that context to locate the right account without asking you to send a wallet password. Access remains subject to local law, and we explain the next step when a request needs identity confirmation.

Team online

Data access

Ask us which account details, sign-in records and payment references are associated with your kongsi88 profile. We may ask you to confirm account ownership before sending a copy or describing the records held.

Correction request

If your phone detail, contact record or payment status is inaccurate, send the specific change through account help. We compare the request with your existing profile before updating the relevant field.

Privacy question

For a question about cookies, device signals or retention, include the page or account step that prompted it. Our support path can explain the purpose and route the request to the right team.

DATA PRACTICE

What We Do With Personal Data

We keep this policy practical: each data use connects to an account step, a security check or a request you make.

Account creation

When you open an account, we use the details you provide to establish your profile, send account messages and complete the access checks required for the service. We do not describe a payment reference as your full wallet credential.

Sign-in security

A mobile or desktop sign-in can produce session, browser and device signals. These records help us investigate an unexpected login, protect your account and ask for an extra confirmation when the activity does not match your usual path.

Payment matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests, we keep the transaction reference and status needed to reconcile your account. Wallet passwords, personal wallet PINs and bank login credentials are not requested through our account form.

Cookies and sessions

Cookies and similar session tools help remember access choices, keep a signed-in session working and measure whether an account page loads correctly. You can manage browser cookie settings, although changing them may affect sign-in continuity.

Retention period

We retain account, security and payment records for the period needed to operate the service, resolve a payment question or meet a legal request where local law permits. When that period ends, we delete or anonymise the record.

Your request

You can ask for access, correction or clarification about personal data linked to your account. Include enough detail for us to identify the record, and we may verify ownership before acting so another person cannot obtain your account data.

Privacy Policy Answers for kongsi88

These Privacy Policy answers focus on the account and payment questions you are most likely to have before opening access. We explain the role of wallet references, cookies, device records, retention and contact requests in plain terms. Where a request depends on a legal condition, we will state that clearly and apply the policy where local law permits.

The kongsi88 Privacy Policy covers account details, sign-in and device records, cookies, support conversations and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account requests. It also explains retention and how you can ask about, correct or access your data.

No. Our payment records are used to match a request with its status, not to collect your wallet password or PIN. If a DANA, OVO or GoPay step needs checking, share the transaction reference through account help and keep your private wallet credentials to yourself.

A device or browser signal helps us protect the account during sign-in and investigate unusual access. It can also show whether a session was opened on mobile or desktop. We use this context for account security and support, rather than asking you to provide a device password.

Contact our support path with the account detail connected to your request and specify whether you want access, correction or an explanation of a record. We may confirm account ownership first. Once the request is identified, we explain the available response and any condition that depends on local law.

We keep payment references and status records for the operational period needed to reconcile an account, answer a dispute or meet an applicable legal request. After that need ends, we remove or anonymise them. The period can differ by record type and depends on local law.

Yes. Send the inaccurate field and the corrected detail through account help, such as a phone or contact record. We compare the request with the account before making a change. This ownership check protects your profile and does not require your DANA, OVO or GoPay password.

Yes. The same Privacy Policy applies when you sign in through a mobile browser or desktop path. A mobile session may create cookie, device and security records, while a QRIS or wallet reference may be stored for payment matching. Access is available where local law permits.

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